21.1 Except to the extent expressly provided otherwise, in these General Terms:
“Administrator” means the person(s) appointed by the Customer to administer and manage the usage of the Skolon Platform through the Admin Portal;
“Admin Account” means an Administrator’s account through which the Administrator gain access to the Admin Portal;
“Admin Portal” means the administration web portal of the Skolon Platform from which the Administrator, through the Admin Account, can administer and manage the use of the Skolon Platform, including Schools, End-Users, purchase of External Apps and management of licenses, Schools and End-Users, etc.;
”Agreement” means the Customer Agreement together with these General Terms;
“App Agreement” means the purchase/license agreement in respect of an External App between the Customer and the supplier of the External App;
“Customer Data” means information/data belonging to the Customer and/or its Schools processed within the Skolon Platform and which has been provided by a Customer, School or End-User;
“Data Processing Agreement” shall have the meaning ascribed to it in Section 11.1;
“End-User” means an individual, student, employee or other person connected to the operation of the Customer/Schools, and which is granted access to the Skolon Platform through an End-User Account;
“End-User Account” means an account created by an Adminstrator on behalf of an End-User enabeling the End-User to log-in to and use certain functionality of the Skolon Platform;
“External App” means a third party software and/or service made available for purchase/licensing through the Library of the Skolon Platform. An external Apps may either be web/cloud based, mobile based or downloadable;
“External Purchase” shall have the meaning ascribed to it in paragraph (ii) of Section 4.2;
”Fees” means the applicable fees and amounts for any Premium Function ordered, including those specified or referred to in the Customer Agreement;
”Force Majeure Event” means an event, or a series of related events, that is outside the reasonable control of the Party affected (including failures of the internet or any public telecommunications network, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars, as well as, loss of a sub-contractor);
“GDPR” means the General Data Protection Regulation (GDPR) (EU) 2016/679;
“Internal Purchase” shall have the meaning ascribed to it in paragraph (i) of Section 4.2;
“Library” means the library function of the Skolon Platform where the Customer can find and select the External Apps it wishes to use;
“Parties” means Skolon and the Customer and a “Party” means anyone of them;
”Personal Data” has the meaning given to it under the GDPR;
“Premium Function” means the functions labelled as premium functions from time to time within the Admin Portal and which can be purchased/licensed as an add-on service;
“Schools” means (i) an entity controlled or otherwise managed, directly or indirectly, by the Customer, and/or the Customer itself, that conducts schooling or other educational activities, and which has been designated as a School in the Customer Agreement or through the Admin Portal.
“Skolon Platform” means Skolon’s cloud based platform solution functioning as market place and digital platform for educational tools and teaching aids (External Apps) as further described at skolon.com/about;
“SLA” means the service level agreement governing the availability of the Skolon Platform set out in Schedule 2 (and made available in the Admin Portal);
“SLA” means the service level agreement governing the availability of the Skolon Platform set out at https://skolon.com/customer-sla/
“Trademarks” means product names, trademarks, logotypes, domains and other marks connected to the Customer/Schools.
21.2 In the Agreement, including these General Terms, a reference to a statute or statutory provision includes a reference to that statute or statutory provision as modified, consolidated and/or re-enacted from time to time, and any subordinate legislation made under that statute or statutory provision.
21.3 The Section headings do not affect the interpretation of the Agreement, including these General Terms.