19.1 Except to the extent expressly provided otherwise, in these General Terms:
”Agreement” means the Partner Agreement together with these General Terms;
“Application” means the software and/or service the Partner makes available and wishes to distribute through the Skolon Platform under the Agreement. The Application can be web/cloud based, mobile based or downloadable;
“Customer” means an entity/person that purchases Applications made available through the Skolon Platform, usually a school or a municipality of one or more schools;
“Customer Agreement” means the purchase/license agreement between the Partner and a Customer in respect of an Application;
“Data Processing Agreement” shall have the meaning ascribed to it in Section 9.1;
“Data Sub-Processing Agreement” shall have the meaning ascribed to it in Section 9.2;
“User” means an individual, student, employee or other person connected to the operation of the Customer (including, for avoidance of doubt, schools under the control of a Customer);
”Fees” means the fees and amounts specified or referred to in the Partner Agreement;
”Force Majeure Event” means an event, or a series of related events, that is outside the reasonable control of the Party affected (including failures of the internet or any public telecommunications network, hacker attacks, denial of service attacks, virus or other malicious software attacks or infections, power failures, industrial disputes affecting any third party, changes to the law, disasters, explosions, fires, floods, riots, terrorist attacks and wars, as well as, loss of a sub-contractor);
“GDPR” means the General Data Protection Regulation (GDPR) (EU) 2016/679;
“Internal Purchase” shall have the meaning ascribed to it in paragraph (i) of Section 3.2;
“Library” means the library function of the Skolon Platform where a Customer can find and select the Applications it wishes to use;
“Parties” means Skolon and the Partner and a “Party” means anyone of them;
“Partner Agreement” means the Partner agreement form offered by Skolon and accepted by the Partner either in writing or through an online acceptance process, or any other agreement document between the Parties where the Partner is ordering access to the Skolon Platform to make available Application(s) to Customers;
“Partner Portal” means the administration web portal of the Skolon Platform from which the Partner, through its account, can administer and manage its Applications and licenses granted to Customers;
”Personal Data” has the meaning given to it under the GDPR;
”Platform API” means the open API of the Skolon Platform that allows integration of an Application with the Skolon Platform;
“Skolon Platform” means Skolon’s cloud based platform solution for distribution and/or sale of Applications to Customers as further described at skolon.com/about;
“SLA” means the service level agreement governing the availability of the Skolon Platform set out at https://skolon.com/partner-sla/
“Self-Support” means the self-service support function and FAQ made available through the Skolon Platform.
19.2 In the Agreement, including these General Terms, a reference to a statute or statutory provision includes a reference to that statute or statutory provision as modified, consolidated and/or re-enacted from time to time, and any subordinate legislation made under that statute or statutory provision.
19.3 The Section headings do not affect the interpretation of the Agreement, including these General Terms.