Closing the digital divide in schools & MATs: strategies that work

September 5, 2025Learn & get inspired
6 min read

The digital divide isn’t just about who has a device and who doesn’t; it’s a multifaceted issue of access, skills, and effective integration that can deepen existing inequalities.

For school leaders in the UK, bridging this gap is crucial to ensuring that every pupil, regardless of their background or needs, can fully engage with and benefit from digital learning.

If you are looking for insights on how to digitise a classroom or an entire school community, this guide offers actionable strategies to help your school community close the digital divide.

Mind the gap

Before you can solve a problem, you must understand its scope before you can reach a solution. The first step is to accurately identify where the digital gaps lie within your school community. This goes beyond a simple headcount of devices and a list of digital tools available to school leadership, teachers and pupils.

How to identify and understand digital gaps:

  • Conduct a comprehensive audit: Use simple, anonymous surveys to poll pupils and parents about their access to devices and reliable internet at home. Questions should cover the number of devices available, whether they are shared, and the quality of the internet connection. Remember to also ask about confidence and skills in using technology.

  • Leverage existing data: Cross-reference your audit results with existing data, such as Pupil Premium eligibility and Special Educational Needs and Disabilities (SEND) registers. This helps you pinpoint specific groups who may need targeted support to level the playing field.

For schools within a Multi-Academy Trust (MAT) or a local authority, technology can be fragmented. Different schools may use a variety of platforms, making it difficult to get a clear, trust-wide view of digital usage. Skolon’s unified digital ecosystem helps simplify this, allowing leaders to more easily audit and monitor digital usage across all student groups, providing a single point of access and data analysis.

Providing equitable access: devices and connectivity

Once you have a clear picture of the need, you can implement strategies to provide the necessary tools to support digital pedagogy, such as:

Implementing a device loan scheme

Possibly idealistic, but a well-managed loan scheme can be an absolute lifeline for pupils without a device at home. While Skolon doesn’t provide hardware, its platform ensures that all digital resources are accessible from any device, making the most of limited hardware availability and ensuring continuity of learning. Therefore, it is advised to keep an inventory of laptops or tablets and create a clear, accessible process for pupils to borrow them.

For best practice, look to successful models from organisations like the DfE Get Help with Technology programme (which provided devices during the pandemic). Consider a system where devices can be loaned for the duration of a key learning block or even the entire academic year for those with the greatest need.

Support home connectivity

A device is useless without an internet connection. Investigate partnerships with local community organisations or businesses to provide mobile hotspots or data top-ups for families who lack reliable broadband. Signposting families to schemes from telecommunications companies, which offer affordable or social tariffs, is also an important part of this work.

Inclusive digital pedagogy and accessibility

Access to a device is just the start. The next step is to ensure that digital learning is accessible and effective for all pupils, especially those with SEND.

  • Integrate assistive technology: Don’t view assistive technology as a separate entity. Instead, embed its use across the curriculum. Simple features like text-to-speech, speech-to-text, and screen readers are often built into common operating systems and can be powerful tools for a wide range of learners. The Education Endowment Foundation (EEF) provides excellent guidance on using digital technology to support learning for disadvantaged pupils and those with SEND.

  • Adhere to accessibility guidelines: When choosing or creating digital resources, make sure they align with the Web Content Accessibility Guidelines (WCAG). This includes using clear fonts, ensuring sufficient colour contrast, providing alt-text for images, and making sure content can be navigated without a mouse. Training staff on these principles is essential to building an inclusive digital environment.

  • Promote inclusive digital pedagogy: Encourage teaching practices that use technology flexibly. For example, use collaborative platforms to allow all pupils to contribute, including those who may be reluctant to speak in class. Use digital tools to offer multiple ways for pupils to demonstrate their understanding—through video, audio, or visual presentations, not just written text. This directly aligns with the DfE’s strategy, ‘Realising the potential of technology in education,’ which champions technology as a tool to enhance teaching and learning, particularly for pupils with additional needs.

How Skolon helps to bridge the digital divide

Skolon’s platform was built with equity and accessibility in mind. Here’s how it can support your school’s digital inclusion goals:

  • All-in-one access: Pupils and staff can access all approved learning tools and resources with one login, or even via QR code with Skolon Pass, reducing barriers related to complex logins or scattered platforms.

  • Personalised learning: Each user gets access to the right tools for their needs, whether they’re in school or learning remotely.

  • Seamless integration: Skolon works seamlessly with your existing MIS and LMS systems, reducing admin and enabling teachers to focus on digital pedagogy.

  • Cloud-based access: Learners without a personal device can still access their tools from any internet-enabled device—whether in a library, community centre, or shared family computer.

  • Inclusive and accessible: Skolon supports a range of tools with built-in accessibility features, helping support SEND learners without needing separate logins or platforms.

  • IT Security and data protection: Built with GDPR and UK education data standards in mind, Skolon ensures that all digital tools are accessed in a secure environment. School administrators retain full control over which tools are used, who has access, and what data is shared, thus minimising risks and ensuring full compliance.

Engaging and empowering parents and carers

Parents and carers are key partners in closing the digital divide. Their support for home learning is invaluable, as such, schools and trusts should provide clear, simple guidance: Don’t assume that all parents are tech-savvy. Offer training sessions or simple, jargon-free guides on how to use school platforms. This could be as simple as a video tutorial or a short leaflet.

Build a community

Creating a space for parents to share their experiences and support each other. This could be a dedicated online forum or a regular coffee morning focused on digital learning. By taking a strategic, holistic approach that focuses on understanding the need, providing equitable access, promoting inclusive use, and engaging the whole community, you can help ensure that technology becomes a tool for equity, not division.

Ready to simplify digital access for your pupils?

Use the button below to discover how Skolon can help your school or trust close the digital divide.

This is Skolon – we gather the best digital educational tools and make them work in the classroom.

Skolon is an independent platform for digital educational tools and learning resources, created for both teachers and students. With Skolon, accessing and using your digital educational tools is easy – security increases, administration decreases, and there’s more time for learning.

The digital educational tools come from both small and large providers, all of whom have one thing in common – they create digital educational tools that are beneficial for the school environment.

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The digital divide isn’t just about who has a device and who doesn’t; it’s a multifaceted issue of access, skills, and effective integration that can deepen existing inequalities.

For school leaders in the UK, bridging this gap is crucial to ensuring that every pupil, regardless of their background or needs, can fully engage with and benefit from digital learning.

If you are looking for insights on how to digitise a classroom or an entire school community, this guide offers actionable strategies to help your school community close the digital divide.

Mind the gap

Before you can solve a problem, you must understand its scope before you can reach a solution. The first step is to accurately identify where the digital gaps lie within your school community. This goes beyond a simple headcount of devices and a list of digital tools available to school leadership, teachers and pupils.

How to identify and understand digital gaps:

  • Conduct a comprehensive audit: Use simple, anonymous surveys to poll pupils and parents about their access to devices and reliable internet at home. Questions should cover the number of devices available, whether they are shared, and the quality of the internet connection. Remember to also ask about confidence and skills in using technology.

  • Leverage existing data: Cross-reference your audit results with existing data, such as Pupil Premium eligibility and Special Educational Needs and Disabilities (SEND) registers. This helps you pinpoint specific groups who may need targeted support to level the playing field.

For schools within a Multi-Academy Trust (MAT) or a local authority, technology can be fragmented. Different schools may use a variety of platforms, making it difficult to get a clear, trust-wide view of digital usage. Skolon’s unified digital ecosystem helps simplify this, allowing leaders to more easily audit and monitor digital usage across all student groups, providing a single point of access and data analysis.

Providing equitable access: devices and connectivity

Once you have a clear picture of the need, you can implement strategies to provide the necessary tools to support digital pedagogy, such as:

Implementing a device loan scheme

Possibly idealistic, but a well-managed loan scheme can be an absolute lifeline for pupils without a device at home. While Skolon doesn’t provide hardware, its platform ensures that all digital resources are accessible from any device, making the most of limited hardware availability and ensuring continuity of learning. Therefore, it is advised to keep an inventory of laptops or tablets and create a clear, accessible process for pupils to borrow them.

For best practice, look to successful models from organisations like the DfE Get Help with Technology programme (which provided devices during the pandemic). Consider a system where devices can be loaned for the duration of a key learning block or even the entire academic year for those with the greatest need.

Support home connectivity

A device is useless without an internet connection. Investigate partnerships with local community organisations or businesses to provide mobile hotspots or data top-ups for families who lack reliable broadband. Signposting families to schemes from telecommunications companies, which offer affordable or social tariffs, is also an important part of this work.

Inclusive digital pedagogy and accessibility

Access to a device is just the start. The next step is to ensure that digital learning is accessible and effective for all pupils, especially those with SEND.

  • Integrate assistive technology: Don’t view assistive technology as a separate entity. Instead, embed its use across the curriculum. Simple features like text-to-speech, speech-to-text, and screen readers are often built into common operating systems and can be powerful tools for a wide range of learners. The Education Endowment Foundation (EEF) provides excellent guidance on using digital technology to support learning for disadvantaged pupils and those with SEND.

  • Adhere to accessibility guidelines: When choosing or creating digital resources, make sure they align with the Web Content Accessibility Guidelines (WCAG). This includes using clear fonts, ensuring sufficient colour contrast, providing alt-text for images, and making sure content can be navigated without a mouse. Training staff on these principles is essential to building an inclusive digital environment.

  • Promote inclusive digital pedagogy: Encourage teaching practices that use technology flexibly. For example, use collaborative platforms to allow all pupils to contribute, including those who may be reluctant to speak in class. Use digital tools to offer multiple ways for pupils to demonstrate their understanding—through video, audio, or visual presentations, not just written text. This directly aligns with the DfE’s strategy, ‘Realising the potential of technology in education,’ which champions technology as a tool to enhance teaching and learning, particularly for pupils with additional needs.

How Skolon helps to bridge the digital divide

Skolon’s platform was built with equity and accessibility in mind. Here’s how it can support your school’s digital inclusion goals:

  • All-in-one access: Pupils and staff can access all approved learning tools and resources with one login, or even via QR code with Skolon Pass, reducing barriers related to complex logins or scattered platforms.

  • Personalised learning: Each user gets access to the right tools for their needs, whether they’re in school or learning remotely.

  • Seamless integration: Skolon works seamlessly with your existing MIS and LMS systems, reducing admin and enabling teachers to focus on digital pedagogy.

  • Cloud-based access: Learners without a personal device can still access their tools from any internet-enabled device—whether in a library, community centre, or shared family computer.

  • Inclusive and accessible: Skolon supports a range of tools with built-in accessibility features, helping support SEND learners without needing separate logins or platforms.

  • IT Security and data protection: Built with GDPR and UK education data standards in mind, Skolon ensures that all digital tools are accessed in a secure environment. School administrators retain full control over which tools are used, who has access, and what data is shared, thus minimising risks and ensuring full compliance.

Engaging and empowering parents and carers

Parents and carers are key partners in closing the digital divide. Their support for home learning is invaluable, as such, schools and trusts should provide clear, simple guidance: Don’t assume that all parents are tech-savvy. Offer training sessions or simple, jargon-free guides on how to use school platforms. This could be as simple as a video tutorial or a short leaflet.

Build a community

Creating a space for parents to share their experiences and support each other. This could be a dedicated online forum or a regular coffee morning focused on digital learning. By taking a strategic, holistic approach that focuses on understanding the need, providing equitable access, promoting inclusive use, and engaging the whole community, you can help ensure that technology becomes a tool for equity, not division.

Ready to simplify digital access for your pupils?

Use the button below to discover how Skolon can help your school or trust close the digital divide.

This is Skolon – we gather the best digital educational tools and make them work in the classroom.

Skolon is an independent platform for digital educational tools and learning resources, created for both teachers and students. With Skolon, accessing and using your digital educational tools is easy – security increases, administration decreases, and there’s more time for learning.

The digital educational tools come from both small and large providers, all of whom have one thing in common – they create digital educational tools that are beneficial for the school environment.

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