New school year, new support page – everything for an easier start!

August 14, 2025, Product tips
2 min read

Just in time for the new academic year, we’re launching a brand new and improved support page, designed to give you the best possible start!

To make it quick and easy for you to find answers to your questions and get the most out of Skolon, we’ve rebuilt the page from the ground up. It doesn’t just have a new, modern look – it’s smarter too. Stay tuned for more news!

Find what you need based on your role instantly!

One of the improved features is that the page is divided according to your role in Skolon. Whether you are a teacher, administrator or partner, you can now go directly to a view that is tailored to your most common questions about Skolon’s platform. This means that you don’t have to search through long lists, instead you get relevant guides and articles served to you directly.

Get answers 24/7 with our new AI chat

In a hurry with a quick question or need help finding a specific article? Our new, smart AI chatbot is ready to assist you. It is trained on all of our support content and can guide you 24/7, right on the support page.

Our goal is for all Skolon users to have the smoothest and easiest experience possible.

With the new support page, we are taking a big step forward to offer proactive and easily accessible help. The role-based access and our new AI chat are two important pieces of the puzzle to quickly guide the user in the right direction, so that you can spend more time on what really counts – teaching and learning, says Gabriel Wallén, Customer Manager at Skolon.

Tips: Useful articles to be aware of before the start of term 

To get you started right away, we have collected some of our most popular guides to give you a great start to the school year!

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Just in time for the new academic year, we’re launching a brand new and improved support page, designed to give you the best possible start!

To make it quick and easy for you to find answers to your questions and get the most out of Skolon, we’ve rebuilt the page from the ground up. It doesn’t just have a new, modern look – it’s smarter too. Stay tuned for more news!

Find what you need based on your role instantly!

One of the improved features is that the page is divided according to your role in Skolon. Whether you are a teacher, administrator or partner, you can now go directly to a view that is tailored to your most common questions about Skolon’s platform. This means that you don’t have to search through long lists, instead you get relevant guides and articles served to you directly.

Get answers 24/7 with our new AI chat

In a hurry with a quick question or need help finding a specific article? Our new, smart AI chatbot is ready to assist you. It is trained on all of our support content and can guide you 24/7, right on the support page.

Our goal is for all Skolon users to have the smoothest and easiest experience possible.

With the new support page, we are taking a big step forward to offer proactive and easily accessible help. The role-based access and our new AI chat are two important pieces of the puzzle to quickly guide the user in the right direction, so that you can spend more time on what really counts – teaching and learning, says Gabriel Wallén, Customer Manager at Skolon.

Tips: Useful articles to be aware of before the start of term 

To get you started right away, we have collected some of our most popular guides to give you a great start to the school year!

Share this story

Subscribe

Would you like our newest articles delivered to your inbox? Sign up now!

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